Support
Shipping & returns
Everything about getting your order to you — and back to us if it's not quite right.
Shipping
Where we ship.
WE SHIP ACROSS CANADA. EVERY ORDER LEAVES OUR SHOP IN QUÉBEC.
- FREE SHIPPING: ON ALL ORDERS OVER $125 CAD (BEFORE TAXES).
- QUEBEC: $12 CAD FLAT RATE.
- REST OF CANADA: $18 CAD FLAT RATE.
PROCESSING TIME: ORDERS SHIP WITHIN 1–2 BUSINESS DAYS.
DELIVERY: 3–7 BUSINESS DAYS FROM SHIPMENT (CANADA POST EXPEDITED).
TRACKING: TRACKING NUMBER SENT BY EMAIL ONCE YOUR ORDER LEAVES THE SHOP.
Designed in Québec. Shipped from Québec.
Returns
30 days. Simple.
WE WANT YOU TO LOVE WHAT YOU WEAR.
30 DAYS FOR REFUNDS · 45 DAYS FOR EXCHANGES FROM THE DELIVERY DATE.
CONDITIONS:
- UNWORN
- UNWASHED
- ORIGINAL TAGS ATTACHED
- ORIGINAL PACKAGING
- NEW CONDITION
EXCHANGES: FREE. SAME ITEM, DIFFERENT SIZE OR COLOUR.
REFUNDS: $10 RESTOCKING FEE APPLIES. RETURN SHIPPING IS YOUR RESPONSIBILITY.
HOW TO START A RETURN: EMAIL info@deer-golf.com WITH YOUR ORDER NUMBER. WE'LL REPLY WITHIN 2 BUSINESS DAYS.
FINAL SALE: SALE ITEMS, GIFT CARDS, AND ANY ITEM MARKED "FINAL SALE" CANNOT BE RETURNED OR EXCHANGED.
DEFECTIVE PRODUCT? WE COVER RETURN SHIPPING. SEND PHOTOS WITH YOUR EMAIL AND WE'LL MAKE IT RIGHT.